Development, News
March 25, 2022

Announcing RepairQ 1.18 Release from ServiceCentral

FOR IMMEDIATE RELEASE: March 25, 2022 – Atlanta, GA – ServiceCentral® Technologies Inc. is pleased to announce that it is releasing the RepairQ® 1.18 update to all subscribers on Tuesday, March 29th 2022. The update will provide its users access to new integrations, including Square® Payments with a Square Terminal, Apple® GSX for ASPs and IRPs, and Samsung® GSPN for ISPs, as well as more than 30 improvements to the RepairQ product core.

“We are excited to bring this update to our users,” said Steve Teel, CEO of ServiceCentral. “This release marks a milestone for our RepairQ product, as well as our first official release of integrations with top mobile phone OEMs and warranty providers for authorized repairs under our ServiceNetwork strategy.  This release also adds Square to our list of our integrated payment partners. We recognize the importance of expanding our platform, our ecosystem, and our integrated services; RepairQ 1.18 is our first of several planned upgrades this year.” 

Key updates in the RepairQ 1.18 release include: 

  1. Square Payment integration to accept payments using a Square Terminal
  2. Apple GSX integration for ASPs and IRPs, bringing GSX workflow, parts ordering, and transactional reporting into RepairQ, reducing time on task 
  3. Samsung GSPN integration to help ISPs meet parts reporting requirements, seamlessly within RepairQ
  4. More than 30 improvements to the core product, including technology upgrades, bug fixes, user interface improvements, new functionality, and staging RepairQ for significant expansion this year 

While we recognize that we are later than anticipated with this release, we have been working to build the framework that will help move repair businesses forward. We are committed to doing more for our users, including requested features, updates, and integrations. RepairQ’s 1.18 release is our first step to providing improved software service for our subscribers in 2022.  

James Schellhorn, Chief Business Development Officer for ServiceCentral said: “It’s been a long time in development, but RepairQ 1.18 will provide a springboard for improvements in the future, all built around key industry trends and feedback from our users.” 

About Us:

An expert in the full aftermarket life cycle, ServiceCentral® Technologies Inc. offers a suite of software to manage everything from warranties and returns to repairs and disposition. RepairQ®, our retail, point of sale software is designed specifically for independent repair businesses. Our returns and service management solution, ServiceManagerTM, optimizes product handling through automation and workflows for return centers and service providers. ServiceNetworkTM, our latest product, helps OEMs, insurers, and other third-party authorizers to connect, authorize, and refer consumer returns and repairs to a network of third-party partners.

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