Customer Engagement
Listen360® is a key component in building valuable client relationships that lead to retention, loyalty, and growth in the mobile retail repair industry. With their intricate client relationship management, reporting, and maintenance systems, they are well-equipped to help take your customer engagement to the next level.
Listen360 provides you with the insights you need to make smarter business decisions, determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers.