We’re here to support you
Whether you’re new to RepairQ® or a long-term customer, you can find the resources you need to check on product updates, submit a ticket, interact with the community, and learn more about the software right here.
Whether you’re new to RepairQ® or a long-term customer, you can find the resources you need to check on product updates, submit a ticket, interact with the community, and learn more about the software right here.
We have the resources to help you troubleshoot, train new employees, and make the most of your subscription. You can search articles, product updates, and even connect with fellow users. If you still need assistance our live agents are available by phone or email.
Our agents are available by phone Monday through Friday 9-5 pm CST at +1.877.230.6317
Instantly create a support ticket by emailing support@repairq.io
Learn more or schedule time with our onboarding specialists.
Watch how to open a virtual cash terminal, view a current virtual cash terminal, and how to close a virtual cash terminal with RepairQ. Find the video here.
This video walks you through the process of creating, editing, and terminating staff members. You also have the ability to track attendance records and make in-app staff announcements. Watch the video here.
RepairQ gives you the ability to manipulate the format of your receipts. Learn how to customize your print settings in this article.
With RepairQ, you do not have to be logged in to clock in/out. Click on your location dropdown in the top navigation bar, and select “Clock In/Out.” Read more here.
This article will walk you through adding a customer to RepairQ, it only requires a first name, last name, and primary phone number. Read the full article here.
A Catalog Item Grid is a visual user interface that navigates your Category Tree to select an item from your catalog. Learn how to set up your Item Grid here.
You might find it helpful to think of it as “stocking” inventory because you stock inventory items for each catalog item marked “inventoried.” Learn how to add inventory items by reading this article.
Navigate to the Company Settings page. Navigate to the RepairQ Account page under the Account dropdown. You will see your current plan and you can upgrade your plan using the button located below that chart. For more information, read this article.
We want to know how we are doing and how we can improve our product. You can also receive product release notes directly to your inbox by signing up here.